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Frequently Asked Questions

What currency are the prices do I see in the site?

All prices are in USD.

How do I place an order?

Simply choose your style from the drop down menu on the product page then click the “Add To Cart!” button and follow the simple steps to complete your order. We’ll prepare your order and let you know when it's on its way!

I'm so excited to receive my order! How do I check my order status?

Just enter your order information on the Track Order page to track your order status.

I changed my mind, can I cancel or modify my order?

When you place an order, you have 24 hours to contact our support to request a cancellation or modification.

After 24 hours, we’ve already started working on your order and it is too late to cancel it or modify it.

To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number.

To modify an order, please include all the details of your order: order number, style, size and color then specify the item you would like to change it for in your email and we’ll do our best to help you!

I just placed an order, but have not received my confirmation email yet.

First, double check your spam folder and other email accounts. 

Can’t find it? No panic, just contact us and one our support team will help you!

I'm not sure which size to choose, can you help?

Need help finding the perfect fit? Use the sizing chart information provided on our product pages.

100% satisfaction guarantee, for real?!

If you don’t love your product, we’ll take it back within 30 days! All of our products are carefully inspected for quality and we will reprint any flawed apparel, free of charge. Please see our return and refund policy for further details.

What type of payments do you accept?

We accept Visa, Mastercard, AMEX, Discover and Paypal

When will my card by charged?

Just after your order has been successfully placed.

How secure is my personal information?

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

What is the estimated delivery time?

Delivery of your orders may take up to 1-2 full business days to be processed, picked and packed before it is shipped. 

PLEASE ALLOW US 7 TO 20 BUSINESS DAYS FOR YOUR ORDER TO ARRIVE. Orders placed during a sale may take a little more time to process in our warehouse due to high volume. We will try our best to get your products to reach to you as soon as possible. Please be advised that due to Covid 19, orders may take longer to arrive.

Can I track my package?
A Tracking Number will be sent to you by email a few days after your order has been placed. If you haven’t received your tracking number within the time frames below, please contact our help support team  and we’ll be happy to assist!

 

Apparel: 2-4 business days

Please note: 
It may take up to 24h for your package to show up in the forwarder's tracking system. 
For International orders, tracking information is available until the package leaves its country of origin. After that, there is no further tracking.

I never received my package, what should I do?

If your item has not arrived within 30 days please contact our support team. 

How much  is shipping?

Once you’ve clicked through to Secure Checkout, you can enter your delivery address and continue to shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

International Buyers - What about customs? Will I be charged for duties or customs when my package arrives in my country?

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges vary from one country to another and are the buyer's responsibility. 

I ordered the wrong size or color, what should I do?

If it's within 24hrs please contact our support team. 

Please note: every single item on our store  is print to order, we can’t exchange your product if your item is in production. But, your satisfaction is our priority and we will do our best to find a solution that will make you happy! Please contact our support team for assistance.

I'm not satisfied with the printing quality, what should I do?

 

You’re not in love with your product, we’ll take it back! All of our products are carefully inspected for quality and we will reprint any flawed apparel, free of charge. Please see our return and refund policy for  further details.

 

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to styleactv@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.